Support

Contact

Booking, refunds, Kids, talent, and the apps. Or email hello@kumir.kz. Brands use Contact sales. Help articles stay on Help.

• Orders

  Track a Kumir, remake, or delivery window.

• Refunds & SLA

  7-day, 24h, Instant, and iOS credit.

• Talent & studio

  Apply, payouts, watermark, or storefront.

• Kumir Kids

  Guardian confirmations and COPPA.

• Payments & gift cards

  Cards, wallet credit, and gift codes.

• iOS & Android

  App Store billing, TalkBack, and VoiceOver.

• Privacy

  Do Not Sell, GPC, and data export.

• Something else

  Anything that is not listed above.