HelpPayments & refunds
Why iOS refunds are Kumir credit
App Store billing usually cannot refund the original card. Kumir issues wallet credit instead.
When you pay on iOS, Apple’s store rules often prevent Kumir from refunding the original card. Expired, declined, or cancelled requests on iOS therefore land as Kumir credit in your wallet. Web and Android still refund the original method. Credit is USD and can be used on a future Kumir.