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RefundsMerch & credit

Merch refunds before payout unlock

Merch can be refunded to card or credit before talent payout unlocks (+30d).

Talent merch is print-on-demand, not a 70/30 video split. Support can refund merch to card or Kumir credit before the talent payout unlocks (+30 days).

After unlock, print cost already paid cannot be clawed from a settled payout. Chargebacks still reverse unpaid merch earnings.

Contact KumirOpen related pageBack to refunds